Privacy Policy
How We Handle Your Information
When you contact us or make a booking through our website, we collect information such as your name, email address, phone number, and message. For bookings, we may also collect your child’s name, date of birth, home address, medical or allergy information, emergency contacts, and your digital signature. This information is used solely to process your booking, ensure the safety and wellbeing of your child, and to communicate with you about your booking or our services. We do not use this information for marketing purposes or share it with third parties.
Sensitive Information
Some information you provide (such as medical or allergy details, or information about your child) may be considered sensitive under data protection law. We treat this information with extra care and only use it for the purposes described above.
How We Store Your Information
Booking and enquiry information is sent securely to our administrative email account, which is protected with strong passwords and two-factor authentication. We do not maintain a marketing database of booking or enquiry information.
Data Retention
We keep your booking and enquiry information only for as long as necessary to process your booking, comply with legal requirements, and for a short period afterward in case of follow-up questions. After this period, your information will be securely deleted.
Your Rights
You have the right to request a copy of any information we hold about you, and to ask us to delete that information. To make such a request, please contact us at enquiries@wildflowerscommunity.uk